To receive an invoice, follow these instructions based on your booking channel:
Bookings via the mamacostays.com website: If you book directly on our website, you can enter your billing details during the booking process or at the time of online check-in. Be sure to fill out the appropriate form with the required fiscal details.
Bookings via partners (e.g., Airbnb, Booking.com): If you booked through one of our partners, you can request the invoice only during online check-in by using the billing form.
Nota Bene: I dati fiscali devono essere inseriti nel modulo di fatturazione. Non possiamo accettare dati di fatturazione inviati tramite chat, WhatsApp o nelle note della prenotazione.
If you don't request an invoice with specific tax details, you'll automatically receive a fiscal receipt via email at check-out.
For further questions, feel free to contact our support team at [email protected].