Can I cancel my booking? #
Your cancellation options depend on the rate and booking channel you used.
You can check all details in your booking confirmation or in your Guest Portal.
Bookings made on our website #
Cancellation policies depend on the rate you selected (flexible or non-refundable). You’ll find all terms inside your confirmation email.
Booking.com, Airbnb and other partners #
Cancellations must be managed directly through the channel you booked with.
We cannot apply different conditions from those stated in your booking.