We accept online payments through Stripe and PayPal, both secure and certified platforms.
- Stripe – accepts Visa, MasterCard, American Express, Maestro, PostePay and Klarna.
- PayPal – available if supported in your country.
Advance payment #
Payment is completed online when you make your reservation. Once confirmed, you’ll immediately receive your booking details, the link to online check-in, and your digital room keys.
Why a payment may be declined #
The most common reasons are:
- 3D Secure authentication not completed
- bank security block
- insufficient funds or card limits
- temporary technical issues
Quick solutions:
- authorize the payment through your bank
- try another card
- use PayPal
- try again from another browser or device
For privacy reasons, we cannot access your banking details. For any specific issue, please contact your bank directly.