Cancellation policies vary depending on the booking channel and the selected rate.
Bookings through our website:
Stay Basic Rate: Non-refundable. In case of cancellation or no-show, the full amount of the booking will be charged.
BeSafe Rate: Includes insurance coverage for cancellations, with specific terms visible at the time of booking. Click here to learn more.
Bookings through partner sites (Airbnb, Booking.com, etc.):
For information on cancellation policies, please contact the support team of the platform used or refer to the booking confirmation received from the channel.