If you're unable to complete your booking, check out some of the most common issues:
Payment Issues
If the payment doesn't go through, there could be several reasons. Your card might be expired or there may not be enough funds. Double-check that the details are correct and that you have sufficient balance. If there are issues with your bank, make sure there are no restrictions or blocks on your card.
Accommodation Availability
Make sure the dates you've selected are still available. If your dates are no longer free, try choosing different ones. Sometimes the system doesn’t update availability in real time, so there could be a discrepancy.
Internet Connection
A slow or unstable connection might interrupt the booking process. Ensure you have a stable connection to complete the booking smoothly.
If you still encounter issues after these checks, contact our Booking Office. Our team will review all the details to help you finalize your booking 😊