Click a question to see the answer.
This is normal.
The ozonation cycle starts automatically to sanitize the water.
The noise lasts about 10 minutes, then it stops on its own.
The tub does not heat the water.
It only maintains the temperature of already warm water.
👉 First set the water to your preferred temperature, then turn on the functions.
Yes, always.
The suction cup must stay over the drain during use.
👉 It helps maintain the correct water level and ensures the tub works properly.
It usually means the water level is too low.
👉 Fill the tub until the jets are fully covered: the icons will stop flashing and the functions will become active again.
This is normal.
The tub features chromotherapy, so the lights automatically change color.
👉 This is designed to enhance relaxation and create a spa-like atmosphere. It’s not possible to lock a single fixed color.
It is in energy-saving mode. This is not a malfunction.
👉 Press the lock 🔒 / FUN icon to unlock it and use the controls.